In previous years at precisely this time I would be
shuffling through a casino in Las Vegas on my way to catch a bus to the CES. My route had been dictated by the architects
who designed this place of lost weekends, as both reward and punishment. Nothing wakes you up faster than watching
overnight gamblers downing neat whiskey while digging deeper into pockets and
purses for the last coin that will change their lives forever. Welcome to the Show.
Despite the casino perp walk, the hour-long taxi lines and
the highly textured food at the electronics show, it has something of a
funhouse quality that is hard to replicate. Why go to the beach when you can visit 3,000
booths, most displaying products that will never get to market; listen to the
endless pitches, and finally place a bet on the Panasonic Viera TV that can
read your face and summon to screen your favorite features and apps? If only that screen could read my mind.
Mat Horan in the current issue of Wired writes that “CES is the world’s greatest hardware show stuck
in a software era.” He has a point;
after all, these days the world turns on apps, experiences and
integration. Horan reminds us that in
2012 the Nokia Lumia was the talk of the show and widely touted as a breakthrough
product but was obsolete five months later after a Windows upgrade. He also mentioned the BlackBerry tablet, the
PlayBook, which had received similar rave reviews and made one of the show’s
“best” lists. I recall how difficult it
was to get close to the BlackBerry booth because buzz was in the air and there
is nothing like huge, ravenous crowds at trade shows to signal a successful
product. This tablet was a market
failure.
All this is my lazy way of saying that, once the acres of
CES have been walked, measured, and digitally charted for future generations,
year-after-year, I can watch most keynotes on the computer and get first-hand
reports from family, friends, and spies in attendance. And I won’t need to purchase a promising new
product displayed at the show. Trakdot
has a SIM card that could track my lost fantasy luggage. Whether I leave home or not, I am keen on
another offering, Flower Power by Parrot. It monitors and tests a plant’s soil and
ambient conditions against an ideal environment and updates the user through an
iPhone app. Keeping green things alive
in the hot-house theater called CES is a real challenge.
All hyperbole aside, there is clearly a sea-change happening
at CES, at least when it comes to the pre-show keynote speaker whose task is to
prefigure the show and especially to imagine the future. For the first time, a Microsoft executive
didn’t fill this role. Rather, the baton
was handed to Dr. Paul Jacobs, Qualcomm CEO, who reminded his audience that
2013 was the first time a mobile company opened CES. It won’t be the last (Jacobs’ one-hour
keynote is available at Qualcomm.com).
I’m a fan of Qualcomm and have consulted for their QMT
division, but after hearing Jacob’s remarks it is hard not to see how the
emerging mobile eco-system is maturing in ways advantageous to the company and
those in the competitive set. There are
6.4 billion mobile connections, just short of the number of warm bodies on the
planet. A central theme of Jacobs’
address is that we are now born mobile, with perhaps Qualcomm being the first
citizen of mobile, having shipped 11 billion chipsets since the company’s
founding 27 years ago.
While I loved the visuals, including a flight line of fire
breathing dragons, a show-and-tell by Big Bird and an cameo by an actress from
upcoming Star Trek movie, all were in service, more or less, to Jacobs’
iterative themes. We are born mobile and
mobile is fast-becoming our sixth sense, an extension of our personas and
realities. He mentioned the Vuforia
platform that enables augmented reality (AR) app experiences and gives mobile
apps the power to see. Big Bird uses
this application for text recognition so he can differentiate between the words
for cereal and milk. The Context Aware
offering (Gimbal) includes a full library: geofencing, interest sensing, and
image recognition. For all Star Trek
fans this will be used in the run-up promotion to the new film Into Darkness and allow interested
players to interact through their smartphones with billboards and the like in
order to gain points and other goodies, but most importantly, to add notches to
their hero belts and move higher on the vanity charts. Participants can perform such heady feats
without removing their smartphones from their pockets or their bags. The blurring between physical and the digital
continues.
Matt Buchanan at Buzzfeed suggests two reasons for the
decreasing importance of CES: “Software and services have become the soul of
consumer technology.” And the “social
web has replaced the trade show as a platform for showcasing and distributing
products.” He’s absolutely right. The old days are not likely to return.
One of my favorite venues at CES is the health and fitness
tracks, which seem to be growing in importance every year as the health/tech
connection becomes clearer. Jacobs spoke
in passing about the company’s commitment to e-health and in this context Archbishop
Desmond Tutu addressed the prospects for mobile health in Africa and around the
developing world. Mobile health is less
sexy than Big Bird or the next Star Trek, but is hugely important to the
company through its Qualcomm Life business that invests in early stage
high-tech health companies with an eye to accelerating wireless health
services.
Arianna Huffington, who is moderating a panel at CES titled
“The Digital Health Revolution: Body, Mind and Soul,” writes in The Huffington
Post about “the new wave of technology that connects us to ourselves. For example, a robust market of wearable
devices—like the Nike+ Fuelband, Jawbone UP, FitBit and Lark—has emerged,
monitoring everything from activity and food intake to weight and sleep.” She is right and these developments will only
quicken as more venture capital flows into mobile health. Qualcomm Life, through its 2net Platform,
which is technology and device agnostic, cloud-based, data encrypted, and
linked to multiple carriers, offers a scalable, protected way to move medical
data from device to server to doctor.
We now have throwaway bandages and other sticky devices that
monitor our vital signs. But mobile
health will truly become the soul of the new machine when there is an
integrated, scalable platform with carrier participation.
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